TERMS OF USE
Last updated: 2026-09-23
These Terms of Use (the “Terms”) govern the use of the digital service FormaRise, provided by WILSAME GROUP LP (the “Company”, “we”, “us”).
By using the Service, creating an account or making a purchase, you confirm that you have read these Terms and agree to comply with them.
If you do not agree with these Terms, please do not use the Service.
1. HEALTH INFORMATION
The Service provides informational and educational materials related to fitness, nutrition, weight management and lifestyle.
Information provided through the Service is not medical advice, diagnosis or treatment and does not replace consultation with a qualified healthcare professional.
Before starting a new exercise program or making significant dietary changes, you are advised to consult a healthcare professional, especially if you have medical conditions, injuries or other health concerns.
By using the Service, you understand that physical activity and dietary changes may involve certain risks.
Results vary by individual. We do not guarantee specific weight loss, changes in appearance, improved physical fitness or any other specific result.
2. LICENSE TO USE
Subject to compliance with these Terms and payment of the applicable plan, we grant you a limited, personal, non-exclusive, non-transferable right to use the Service solely for personal, non-commercial purposes.
Purchasing a subscription does not transfer ownership of the Service or any materials contained in it to the user.
All rights not expressly granted under these Terms are reserved by the Company and the respective rights holders.
3. ACCOUNT
An account may be required to use certain features of the Service.
You agree to provide accurate and current information and are responsible for maintaining the confidentiality of your account details.
If you suspect unauthorized use of your account, contact support.
The Service is intended for users aged 18 and over.
You may request deletion of your account by contacting us at [email protected].
Deleting an account does not reverse payments already processed and does not by itself create a right to a refund.
4. SERVICE
Depending on the selected plan, the Service may provide access to fitness programs, workouts, nutrition plans and recommendations, weight-management programs, educational materials, progress-tracking tools and other digital content.
The specific set of materials and features depends on the plan selected by the user.
We may update or modify certain materials and features from time to time.
5. PAYMENTS
Payments may be processed by third-party payment providers.
By making a purchase, you authorize processing of the relevant payment using your selected payment method and confirm that you are entitled to use that method.
Certain payment methods may also be governed by the terms of your bank, card issuer or payment provider.
6. PRICING
6.1. Depending on the selected offer, one of the following plans may be available:
- 30-day trial: $0.99 for 30 days, then $9.99 per week;
- 4-day trial: $0.99 for 4 days (96 hours), then $9.99 per week;
- 1-month special offer: $0.99 for the first month, then $4.99 per week;
- 6-month subscription: $59.99 for 6 months.
If a trial or special period is available for the selected offer, this will be shown on the pricing page before purchase.
If no such offer is shown, the subscription is purchased without a trial period.
6.2. If the user does not cancel before the end of the applicable trial or special period, the subscription automatically converts to the regular rate disclosed at purchase:
- after the 30-day trial — $9.99 per week;
- after the 4-day trial — $9.99 per week;
- after the 1-month special offer — $4.99 per week.
The subscription continues to renew automatically at the applicable frequency until cancelled.
6.3. 6-month subscription: $59.99 for 6 months. Unless otherwise stated at purchase, these subscriptions automatically renew for subsequent periods of the same duration at the stated price until cancelled.
6.4. We may also offer subscriptions without a trial period. In that case, access is provided after payment confirmation, and the price, duration and renewal terms are displayed before purchase.
We may periodically offer discounts or other special offers. The terms of such offers are displayed before payment.
7. REFUNDS
Refunds are governed by our separate Refund Policy, which forms part of these Terms.
Due to the digital nature of the Service, payments are generally non-refundable after access is provided, except as provided by the Refund Policy or applicable law.
If a valid payment was made but paid access was not received due to a technical issue on the Service side (an “Access Issue”), the user should contact support.
We will take reasonable steps to resolve the Access Issue within 14 business days after receiving the information necessary to review the request.
If we cannot provide or restore paid access within that period, the relevant payment may be refunded in accordance with the Refund Policy.
A refund is generally not provided solely because the user decided not to use the Service, used only part of the available features, did not start or complete a program, did not achieve an expected result, changed their mind, forgot to cancel the subscription, or cancelled after a renewal charge.
Cancellation does not reverse an already processed payment and does not by itself create a right to a refund.
If this section conflicts with the separate Refund Policy regarding refund procedures or conditions, the Refund Policy applies unless mandatory law provides otherwise.
8. AUTOMATIC RENEWAL AND CANCELLATION
If the selected plan is a subscription, it automatically renews at the frequency and price disclosed at checkout until cancelled.
By subscribing, you authorize us and our payment partners to automatically charge the applicable payments to your selected payment method.
You may cancel your subscription at any time.
To avoid the next charge, cancel before the next renewal date.
After cancellation, future automatic renewals stop. Access may continue until the end of the already paid period.
If a renewal payment was processed before cancellation, any refund is governed by the Refund Policy.
If a payment attempt fails, we or our payment provider may retry the charge in accordance with applicable law and payment-network rules.
9. TECHNICAL SUPPORT
For questions about use of the Service, your account, access, subscription or payments, contact: [email protected].
We may request information reasonably necessary to identify the account, payment or issue.
10. USE RESTRICTIONS
Users may not use the Service for unlawful purposes; sell or resell access; copy or distribute materials without permission; provide third parties with unauthorized access to a paid account; interfere with operation of the Service; bypass technical restrictions or security measures; obtain or attempt to obtain unauthorized access to systems or data; distribute malicious software; or improperly use automated means for bulk collection of content or data.
11. INTELLECTUAL PROPERTY AND FEEDBACK
The Service, software, design, text, images, videos, programs, graphics, logos and other materials are protected by intellectual property laws.
All related rights belong to the Company or the relevant rights holders.
If you voluntarily provide feedback, suggestions or ideas regarding the Service, we may use them to develop and improve the Service without an obligation to pay compensation unless otherwise separately agreed.
12. THIRD-PARTY SERVICES AND LINKS
The Service may contain links to or integrations with third-party websites, payment systems and other services.
We do not control independent third-party services and, to the extent permitted by law, are not responsible for their content, availability or operation.
Use of third-party services may be governed by their own terms and policies.
13. ADVERTISING
The Service may contain advertising or promotional materials, including third-party offers.
Unless expressly stated otherwise, we are not responsible for goods or services of independent third parties.
14. DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the Service is provided “as is” and “as available”.
We do not guarantee uninterrupted availability, complete freedom from errors, compatibility with all devices or satisfaction of all individual expectations.
We do not guarantee specific results from programs, nutrition plans or other content.
Nothing in this section limits mandatory consumer rights.
15. USER RESPONSIBILITY
You are responsible for using the Service in accordance with these Terms and applicable law.
You make your own decisions regarding use of the informational, fitness and educational materials provided, taking your health condition into account.
16. LIMITATION OF LIABILITY
16.1. To the maximum extent permitted by applicable law, the Company, its affiliates, employees and contractors are not liable for indirect, incidental, special or consequential damages, including lost profits, revenue or data, arising from use of or inability to use the Service.
16.2. To the extent the Company’s liability cannot be excluded, its aggregate liability to the user for claims relating to the Service or these Terms is limited to USD 100. This limitation applies only to the extent permitted by applicable law.
16.3. We are not responsible for delays, interruptions or inability to provide the Service caused by circumstances beyond our reasonable control, including war, natural disasters, power outages, telecommunications or internet failures, payment-system failures or third-party infrastructure.
16.4. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
17. TERMINATION
You may stop using the Service or cancel your subscription at any time.
We may restrict, suspend or terminate access in the event of a material breach of these Terms, unlawful use of the Service or conduct threatening the security of the Service or other users.
Termination does not cancel payments lawfully incurred before the termination date.
If access is terminated because of the user’s breach, payments already made are generally non-refundable.
If the Company permanently discontinues a prepaid Service for reasons unrelated to a user breach, the user may be entitled to a pro rata refund for the remaining unused paid period in accordance with the Refund Policy.
18. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of England and Wales, subject to mandatory consumer-protection laws that may apply to the user.
If a dispute or claim arises, the user may first contact us at [email protected] to allow us to review the matter.
If it cannot be resolved directly, it may be referred to a competent court or other authority in accordance with applicable law.
19. MISCELLANEOUS
If any provision is found invalid or unenforceable, the remaining provisions remain in effect.
These Terms, together with the Refund Policy, Privacy Policy and terms of the selected offer, constitute the agreement between the user and the Company regarding use of the Service.
Refund-related provisions must be interpreted together with the Refund Policy.
The Company’s failure to exercise any right does not constitute a waiver of that right.
20. CONTACT INFORMATION
WILSAME GROUP LP
Unit A 82 James Carter Road, Mildenhall Industrial Estate, Suffolk IP28 7DE
Email: [email protected]
Website: https://formarise.fit